Customer Service

Regional Advantage.
Pyle People Respond.

For us, Customer Service in the Northeast means more than a toll-free number. We know that it takes personalized and proactive service to give you a distinct advantage in meeting your customer’s needs. Whether it’s LTL, TL or Warehousing & Distribution, we’re ready to put our entire team of 2,000 Pyle People into motion to follow-through on every customer request.

From our customer service representatives and account managers to our drivers and dockhands, Pyle People care about your products as much as you do. With every new LTL customer, we create a dedicated account team to smooth the transition when your new shipment activity begins with A. Duie Pyle. And our drivers are a part of that team. A. Duie Pyle drivers become familiar with your shipment needs and pick-up and deliver with precision in a way that meets your schedule with predictability. It’s common for our drivers to turn on a dime to meet a last-minute request.

In addition to our 24-hour customer service and emergency weekend response, our dedicated CSR Teams are always available to offer fast resolution to the specific needs of your geographic service area. Pyle People respond to every important detail that your shipments and customers require.

We know exactly where your freight is at all times and we provide that same level of control to you too. Our satellite technology assures quick and easy access to shipment information so that you will always know the exact GPS location of your products as they move through our system, from your dock to your customer’s.

If you have a question about what A. Duie Pyle’s customer service can do for you, or if you have a question about our Dashboard to Desktop^™ and My Pyle technologies, please contact one of our knowledgeable customer service representatives:

LTL Services P 800-523-5020

TL Services P 800-792-6167

Warehousing & Distribution P 800-523-5020 ext. 3134